HomeLink Uganda
Last updated: 27 July 2026
These Terms and Conditions ("Terms") govern all use of the HomeLink Uganda website, property management services, tenant placement services, and the HomeLink Network referral program (collectively, the "Services"), operated by HomeLink Uganda, part of the Bakaluba Group ("HomeLink," "we," "us," or "our"). By accessing this website or engaging any HomeLink service, you ("User," "Client," "Landlord," "Tenant," "Member") agree to be bound by these Terms. If you do not agree, do not use this website or engage our Services.
HomeLink provides property management services to Landlords, including but not limited to: tenant sourcing and screening, leasing and marketing, rent collection, maintenance coordination, and financial reporting. HomeLink also operates the HomeLink Network, a referral platform connecting property vacancies with prospective tenants through registered Members.
HomeLink acts as a managing agent on behalf of Landlords and, where applicable, as an intermediary between Landlords and Tenants. HomeLink is not the owner of any property listed on the Site unless explicitly stated.
Use of this Site and engagement of our Services is open to individuals aged 18 or older with the legal capacity to enter into binding agreements. HomeLink reserves the right to refuse service to any person or entity at its sole discretion.
You agree to use this Site only for lawful purposes. You shall not:
5.1 All Listings on the Site are subject to availability and may be withdrawn, updated, or amended at any time without notice.
5.2 While HomeLink takes reasonable care to ensure Listing information (including photographs, descriptions, and pricing) is accurate at the time of publication, HomeLink does not warrant or guarantee the completeness or continued accuracy of any Listing. Rental prices are provided as "price on request" unless otherwise stated, and are subject to confirmation at the time of enquiry.
5.3 Viewing a property does not constitute an offer of tenancy. All tenancies are subject to HomeLink's standard screening process, landlord approval, and execution of a signed tenancy agreement.
6.1 Landlords engaging HomeLink for property management services agree to a separate Property Management Agreement, which sets out applicable management fees, retainer percentages, and tenant placement fees in detail.
6.2 HomeLink will act with reasonable skill and care in managing a Landlord's property but does not guarantee occupancy, rental income, or specific financial outcomes.
6.3 Landlords are responsible for ensuring their property complies with all applicable Ugandan laws, including health, safety, and building regulations.
7.1 Tenants are required to complete HomeLink's standard screening process prior to any tenancy being confirmed, which may include identity verification and reference checks.
7.2 Tenants are bound by the terms of their individual tenancy agreement with the relevant Landlord, in addition to these Terms where applicable to their use of the Site.
8.1 The HomeLink Network is open to registered brokers, licensed agents, property managers, and individual connectors who register via homelinkuganda.com/network.html.
8.2 Access Fee. Members are required to pay an Access Fee to receive access to the Network's live vacancy feed and referral tools. The Access Fee amount, payment method, and billing frequency will be disclosed to prospective Members individually prior to registration and confirmed in writing upon acceptance.
8.3 Placement Fee. Upon successful placement of a Member's referral (defined as a signed tenancy agreement followed by move-in), the Member is entitled to a Placement Fee equal to fifty percent (50%) of the first month's rent paid by the placed tenant, exclusive of deposits, service charges, or other fees collected separately by HomeLink.
8.4 Placement Fees are paid only upon confirmed receipt of the first month's rent by HomeLink, and after a thirty (30) day cancellation window has lapsed without the tenancy being voided, defaulted, or vacated.
8.5 Members are independent contractors and are not employees, agents, or partners of HomeLink. Members must not misrepresent referrals or attempt to redirect a referral to a competing platform once introduced to HomeLink.
All fees payable to HomeLink, whether by Landlords, Tenants, or Network Members, must be made through HomeLink's approved payment channels. HomeLink is not responsible for payments made directly to third parties claiming to represent HomeLink outside of these channels.
All content on this Site, including text, graphics, logos, images, and software, is the property of HomeLink Uganda / Bakaluba Group or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without prior written consent.
This Site may contain links to or embed content from third-party platforms (including YouTube video tours). HomeLink is not responsible for the content, accuracy, or availability of any third-party site or service.
HomeLink processes personal data submitted through this Site (including via contact and enquiry forms) in accordance with applicable data protection law, including Uganda's Data Protection and Privacy Act, and, where relevant, the UK General Data Protection Regulation. Data submitted is used solely to respond to enquiries, facilitate tenancies, and operate the Services described in these Terms.
This Site and its content are provided "as is" without warranties of any kind, whether express or implied. HomeLink does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by law, HomeLink shall not be liable for any indirect, incidental, special, or consequential damages arising from use of this Site or engagement of our Services, including loss of income, loss of business, or loss of opportunity. HomeLink's total liability to any User under these Terms shall not exceed the total fees paid by that User to HomeLink in the twelve (12) months preceding the claim.
You agree to indemnify and hold harmless HomeLink Uganda, the Bakaluba Group, and their respective officers, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site or Services.
HomeLink may suspend or terminate a User's access to the Site or any Service at any time, with or without cause, where there is reasonable belief of a breach of these Terms.
The parties shall first attempt to resolve any dispute arising from these Terms through good-faith negotiation. If unresolved within thirty (30) days, the dispute shall be referred to mediation, and failing that, to binding arbitration in Kampala, Uganda, unless otherwise agreed in writing.
These Terms are governed by and construed in accordance with the laws of the Republic of Uganda. For Users operating from the United Kingdom, nothing in these Terms limits any statutory rights available under UK consumer protection law where applicable.
HomeLink may update these Terms from time to time. Material changes will be communicated via notice on the Site or by email to active Clients and Members. Continued use of the Site or Services following such changes constitutes acceptance of the updated Terms.
Questions about these Terms can be directed to:
HomeLink Uganda
Bakaluba Mall, Mbalwa, Uganda
Email: homelinkuganda@gmail.com
UK Desk: +44 7557 931073
This document is provided as a general template and does not constitute legal advice. HomeLink recommends having these Terms reviewed by a qualified attorney licensed in Uganda and/or the United Kingdom before formal launch, to ensure full compliance with local real estate, consumer protection, and data protection law.